Welcome to Glo Lab. These Terms of Service ("Terms") govern your access to and use of our website, products, and services. By placing an order with us, you agree to these Terms. Please read them carefully before using our platform.
1. General
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Glo Lab is a Pakistan-based perfume brand that operates through its official website and social media channels.
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We reserve the right to update, modify, or replace any part of these Terms at any time without prior notice. It is your responsibility to check this page periodically for changes.
2. Eligibility
By using our site, you confirm that you:
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Are at least 18 years old or accessing the site under parental supervision
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Are legally capable of entering into a binding agreement
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Will provide accurate, complete, and up-to-date information when placing an order
3. Product Availability & Pricing
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All prices are listed in Pakistani Rupees (PKR)
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Prices and availability of products are subject to change without notice
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We reserve the right to discontinue any product at any time
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Product images are for representation purposes; actual packaging may vary
4. Orders
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Once an order is placed, it cannot be canceled unless approved by Glo Lab
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We reserve the right to refuse or cancel any order at our sole discretion, including cases of suspected fraud or incorrect pricing
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You are responsible for providing accurate delivery and contact information. Glo Lab will not be held liable for failed deliveries due to incorrect details
5. Shipping & Delivery
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We aim to dispatch orders within 1–3 working days after confirmation
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Delivery time depends on your location and the courier service used
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Delays caused by courier companies or external events (weather, strikes, etc.) are beyond our control
6. Exchange Policy
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We offer a one-time exchange within 7 days of delivery for defective, damaged, or incorrect items
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Opened or used perfumes are not eligible for exchange
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Please refer to our full Exchange Policy page for details
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We do not offer refunds under any circumstances
7. Intellectual Property
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All content on this website, including images, product names, logos, and text, is the property of Glo Lab and protected by intellectual property laws
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You may not copy, reproduce, or distribute any content without written permission
8. Limitation of Liability
Glo Lab shall not be liable for:
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Any indirect, incidental, or consequential damages arising from the use of our products or services
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Any allergic reactions or skin sensitivity caused by product use (please patch-test before full use)
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Delays in delivery caused by third-party couriers
9. Governing Law
These Terms are governed by the laws of Pakistan. Any disputes arising out of or related to these Terms shall be resolved under the jurisdiction of the courts in Pakistan.
10. Contact Information
For any questions regarding these Terms, please contact us at:
Email: glolab.info@gmail.com
Phone: +92 308 9089734