Welcome to Glo Lab (“we,” “our,” or “us”). We value your trust and are committed to protecting your privacy. This Privacy Policy describes how we collect, use, and protect your information when you visit or make a purchase from our website www.glolab.com (the “Site”).
1. Information We Collect
We may collect the following types of information from you:
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Personal Information: Name, email address, phone number, billing/shipping address, etc.
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Payment Information: Your card or bank details (processed securely via third-party gateways)
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Order History: Products you’ve purchased and preferences
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Technical Data: IP address, browser type, device info, referring URL, time zone, etc.
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Cookies & Usage Data: For analytics and user experience improvement
2. How We Use Your Information
We use your data for:
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Processing your orders and delivering products
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Communicating with you regarding orders, promotions, or updates
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Improving our services, website experience, and marketing efforts
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Preventing fraud and ensuring security
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Complying with legal requirements
3. Sharing Your Information
We do not sell or rent your personal information. However, we may share it with:
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Payment processors (like Easypaisa, JazzCash, Bank gateways)
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Shipping partners (Leopard, TCS, etc.)
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Analytics tools (like Google Analytics)
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Legal authorities, when required by law
4. Your Data Protection Rights
Under Pakistan’s privacy regulations, you have the right to:
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Access, update or delete your personal information
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Withdraw consent for marketing
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Request details of the data we hold about you
To exercise any of these rights, contact us via email or WhatsApp.
5. Cookies
We use cookies to improve your shopping experience. You can accept or disable cookies through your browser settings. However, disabling cookies may affect site functionality.
6. Data Security
We take all reasonable steps to protect your information using encryption, secure servers, and limited access to sensitive data. However, no method is 100% secure.
7. Third-Party Links
Our website may contain links to external websites. We are not responsible for their privacy practices, so we encourage you to review their policies separately.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated effective date.
9. Contact Us
If you have any questions about this Privacy Policy or your personal data, please contact us at:
Email : glolab.info@gmail.com
Phone : +92 308 9089734